Satisfaction survey

Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.

Your Treatment

1. Your treatment funding:

PrivateBupaOther insurance scheme

2. Which service did you use?

Sports physiotherapyBack painTendon rehabilitationPost-surgical rehabilitationRemedial & sports massageShockwave Therapy

3. Did you feel that time allocated for you was sufficient to meet your needs?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree

4. Was our approach professional?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree

5. Were we thorough?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree

6. Were we polite and courteous?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree

7. Did you reach your goal?

Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree

Bookings and Clinic Experience

8. Have we responded to your request efficiently?

DelightedVery SatisfiedSatisfiedSomewhat SatisfiedNot at all satisfied

9. Were our clinic and facilities clean and presentable?

ImpressedSatisfiedAveragePoorVery poor

10. On a scale 0-10 how likely are you to recommend us to a friend?

12345678910

Additional Comments

11. Should you have any comments please enter it below as this will help to improve our service in the future.

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