Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.
1. Which of our therapist did you see?
Jakub BienczakSabine NaveMichael Pan
2. Which service did you use?
Sports physiotherapyBack painTendon rehabilitationPost-surgical rehabilitationRemedial & sports massagePilatesWorkstation assessments
3. Did you feel that time allocated for you was sufficient to met your needs?
Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagree
4. Was our approach professional?
5. Were we punctual?
6. Were we knowledgeable and proficient in conveying this information to you?
7. Were we thorough?
8. Were we polite and courteous?
9. If you had physiotherapy session, were you provided with an exercise programme?
Strongly agreeAgreeNeither agree nor disagreeDisagreeStrongly disagreeNot applicable
10. Were exercises demonstrated to you?
11. Did we meet your expectations?
12. Did you reach your goal?
13. Were you happy with the speed at which we are able to respond to your requests?
DelightedVery SatisfiedSatisfiedSomewhat SatisfiedNot at all satisfied
14. Were our clinic and facilities clean and presentable?
15. Based on your experience with our company, and if you required further treatment, how likely are you to use our services again?
Definitely willProbably willMight or might notProbably will notDefinitely will not
16. If you have any comments, please enter them below.